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Contact:

Visit the IT Help Desk

Phone: 785-532-7722
Walk in: Cat's Pause Lounge, K-State Student Union
E-mail: helpdesk@k-state.edu

Self-service:
Submit online service request
Search IT Knowledge Base

News

On May 22, 2018, there was an accidental fire on the roof of Hale Library. Hale Library suffered substantial damage as a result of the smoke and the large amount of water needed to extinguish the fire. The building will remain closed for the 2018-2019 school year.

Library and IT services have been relocated across campus. To see a complete list of quiet and group study locations, library help desks, free printing locations, and computers labs, view the service locations list.

Library and Research Resources:

Faculty, staff, and students should use the free Interlibrary Loan service to get books and articles from other libraries. All online library resources are available, but most of the physical collection that was in Hale will not be available during the 2018-2019 school year. Please note: we usually aren't able to provide textbooks through this service. Stop by any library help desk either at our new Union location or a branch library to get help making a request online.

Library Services available at the following locations:

  • Welcome Desk, K-State Student Union
  • Weigel Library, Regnier Hall, Room 0081
  • Math/Physics Library, Cardwell Hall, Room 105
  • Vet Med Library, Trotter Hall, Room 422

The online Ask A Librarian services are being staffed and the branch libraries (MathPhysics, Weigel Architecture, Veterinary Medicine, and K-State Polytechnic) are all operating fully. For a complete list of branch locations, go to http://www.lib.k-state.edu/locations.

Are you looking for a quiet study space? Go to http://www.k-state.edu/its/recovery/service-locations.html to see all the available locations.

Scantron

Scantron - the Scantron software is available, and a new Scantron machine is located just outside the Cat's Pause Lounge on the second floor of the K-State Student Union. Faculty should bring a USB drive to load files because the computer attached to the Scantron machine does not currently have a working network connection. Use of the Scantron machine is limited to the hours the IT Help Desk is open.  The current times are:

  • Monday - Thursday, 7:30 a.m. - 10 p.m. (excluding holidays)
  • Friday, 7:30 a.m. - 8 p.m.
  • Saturday, 1 - 5 p.m.
  • Sunday, 1 - 10 p.m.

K-State LISTSERV

Enrollment-based LISTSERVS are no longer available. Instructors can still communicate with their students through various tools in Canvas: Announcements, Discussions, Inbox, Chat, and Gradebook.

K-State Online Updates

Updates to Canvas were released on October 27. Canvas operates on a monthly release cycle, with features added or updated every three weeks. To see all the new features and fixed bugs, view the complete October Release Notes. In addition to the Canvas release, Information Technology Services releases updates to services and integrations with K-State Online through the month as necessary.

  • Analytics Beta — Analytics Beta is an LTI tool that provides improved analytics for tracking student data using an interactive chart or table. Analytics Beta will eventually replace current course and account analytics. However, Analytics Beta and the current course Analytics functionality can be used concurrently. Course Grade is the first feature available within Analytics Beta. Course Grade allows instructors to view the average course grade for all course data using an interactive chart or table. Additionally, instructors can filter analytics results to compare the average course grade with a specific section, student, or assignment.

    • Card Data Details Detail can be viewed for any data graph point or data table percentage by clicking the data point or percentage. Detail metrics can be viewed for the assignment and display in a summary card.

    • Message Students Who Messages can be sent to students whose grades or submissions are within specific criteria. All students can be messaged at one time, and selection criteria will be applied to students’ performance on all assignments. The student selection is based on student scores and submission status.

    • Table CSV Export Analytics Beta allows data to be exported as a CSV file. CSV data is exported according to the filtered data in the chart or data table.

    • Student Table — The Student table displays below the chart or data table, which displays all students within a specific filter.

  • Google Drive and Microsoft Office Assignment Submission Status — Students and instructors can view the status of Google Apps and Microsoft Office 365 assignment submission file uploads.

    • Students can view the status of a file upload from the assignment details page. Successful submissions display a link to download the document. Unsuccessful submissions display an Upload Failed icon. Submissions that are queued for upload display an Uploading icon.

    • Instructors can view the status of a student’s assignment submission in the Gradebook. The score column displays a submission icon for successful uploads, an Upload Failed icon for failed uploads, and an Uploading icon for queued submissions.


Are you interested in taking classes online or enrolling in one of K-State's nationally-recognized online programs? Visit K-State Global Campus for more information.