Kansas State University

K-State Online

Support

If you experience any difficulties with K-State Online or any of its partner sites, help is here.

  • Live Chat
  • (785) 532-7722
    (800) 865-6143
  • 214 Hale Library
    Manhattan Campus
Hours Phones Walk-in
Sun 1 PM - midnight 1 PM - 10 PM
Mon 8 AM - midnight 8 AM - midnight
Tue 8 AM - midnight 8 AM - midnight
Wed 8 AM - midnight 8 AM - midnight
Thu 8 AM - midnight 8 AM - midnight
Fri 8 AM - midnight 8 AM - 8 PM
Sat 10 AM - 7 PM 10 AM - 7 PM

Before contacting the IT Help Desk, there are a few things you can do to immediately improve your experience or resolve some common problems. The most important step is to take the Readiness Test, a series of questions to ensure your computer has the required software and settings. You are also advised to visit our downloads page to grab the latest versions of the required software. Finally, this site also provides a quick overview of the hardware in most desktop and laptop computers in our Know Your Computer section.